Why G3
Because We Care About Your Success.
Our Reputation Speaks Volumes
G3 Industries customers are enthusiastic about promoting our brand and appreciate a seamless, enjoyable experience across all touchpoints with our company. The measured level of customer satisfaction we have earned ranks right alongside some of the most well-known brands in the world, such as Costco, Starbucks, Samsung, and Sony. We are incredibly grateful for our customers’ support and loyalty. Their feedback and recommendations continue to drive our success.
PEOPLE, PROCESS, AND PRODUCTS
Quality That’s a Cut Above
Most companies will likely say making products, or providing services, that are of high quality is a priority for their business. At G3 Industries, we take this thought one step further: we believe superior quality is truly the core foundation of customer satisfaction. We are completely committed to delivering high-quality products that meet-and hopefully exceed-all customer expectations.
We have developed a Quality Statement to guide our efforts toward unparalleled craftsmanship, with three areas of focus:
1. People: The employees of G3 Industries are well-trained and thoroughly engaged, working together as a team.
2. Plan: Our method of doing business, on a daily basis, is organized, systematic, and documented.
3. Process: Throughout our operations, we emphasize process capability and work consistently to improve all that we do.
Testing & Accountability
Every G3 Industries employee is responsible for his or her workmanship—and truly cares about making quality products. In support, we also created a state-of-the-art hydraulic testing laboratory, ensuring our products are up to regulation standards; our technicians are able to simulate rigorous conditions for a wide range of customer applications; and our SAE-compliant testing is fast, convenient, customizable. It all contributes to setting a worldwide standard for dependability, performance, and value. At G3 Industries, we expect to be held accountable for our work, and we embrace associated testing processes.
Investments for Customer Success
Working with G3 Industries is akin to having ten suppliers in one business. Thanks to our wide range of capabilities, customers can add sources without adding additional suppliers—meaning less time spent managing parts and more time focused on adding value. As a progressive supplier, we prudently invest in equipment, acquire businesses, build facilities, and seek joint ventures. And our ISO certification demonstrates that we have consistent business processes in place, reducing opportunities for failures in quality or service.
Best-in-Class Services
G3 Industries employees are passionate and committed to doing whatever it takes to meet customer needs. At G3, you have a single point of contact during each stage of the production process, adept at working with all departments to help facilitate prompt and high-quality production. And our team has the right, can-do attitude to routinely handle special situations and emergencies that call for short runs or last-minute deliveries. Even when lead times are limited, G3 Industries can be relied upon to meet the most pressing of needs.
DRIVING BUSINESS VALUE
An OEM’s Best Friend
When Original Equipment Manufacturers (OEMs) are seeking a manufacturing source for parts, they want to collaborate with suppliers who are reliable and efficient, delivering high-quality results. Essentially, OEMs want to ensure they select partners who will contribute to, and care about, their success.
Our customers have confidence that as a proven supplier, we can deliver premium parts on time regardless of quantity, frequency, or lead time. OEMs appreciate this flexibility, which is facilitated in part by our innovation and foresight. G3 Industries is the solution OEMs look for in their suppliers, offering quality assurance, cost efficiencies, technological capabilities, reliability, timely delivery, and more.
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